Customer reviews

Summary
positive

97.5%

(1280 reviews)

Average rating: 4.9/5

neutral

2.1%

(27 reviews)

Number of reviews: 1313

negative

0.5%

(6 reviews)
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Unprofessional
rating
Takes forever, called many time to check on my order. Complicated transactions.
Answer:

We are sorry for the inconvenience. You may have called us off hours. We are usually open 9-8pm with breaks for prayers.

Prices are good the shipping is the problem
rating
I love the prices. But EVERY order they get the shipping address wrong even though I clearly put in a different address EVERY time. Probably will not use them anymore because of the frustration with shipping.
Answer:

We are sorry that you have had issues with entering the shipping address during the checkout process. We have updated your online account with the correct address as you informed us in the comments. We are working on new website and it should resolve many issues like this. Thanks

shipping
rating
the sales rep. was not professional in his answers
Noble Quran
rating
Communication with me about an out of stock item was appreciated. However, the replacement was in poor condition. I did not return it to avoid the hassle and the person for who the Quran was given said that they would accept it since they wanted to begin reading the Quran.
Answer:

0

Noble Quran
rating
I want to purchase the noble Quran but you are out of stock so I put my email down for a notification when it is in stock and that was in the summer and it?s still out of stock! Ive been waiting 4 months and you still don?t have it in stock
Answer:

We are sorry about that. We have placed an order for them from our head office in Riyadh and that is why it is taking extra time. Right now they are getting ready to ship the container so it may take 2 months or so more for which we apologize.

Disappointed Purchase
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These items are okay but not the expected quality. I?m a satisfied return customer but kind of disappointed with this time purchases. I later found better quality of the same item elsewhere. I turned this purchase to Sadakat.
Answer:

0

It's ok
rating
The shop is fine